Terms and Conditions

Effective Date: 25.12.2025

Welcome to Extense Digital. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms.

1. Services Offered

Extense Digital provides eCommerce audit services, including UX and design reviews, technical assessments, and performance audits for online stores.

2. User Responsibilities

  • You agree to provide accurate and complete information required for the audit process.
  • You must not use our services for any illegal or unauthorized purpose.
  • You are responsible for maintaining the confidentiality of your account information.

3. Payment and Refunds

  • All payments for services must be made upfront.
  • Payments are processed securely through third-party payment processors.
  • Refunds are accepted and issued within 7 days of receiving the audit report.

4. Service Delivery

Audit results will be delivered within the agreed timeframe. We are not responsible for delays caused by inaccurate information provided by the customer.

5. Limitation of Liability

We strive to provide valuable recommendations, but we do not guarantee specific results, such as increased sales or performance improvements. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

6. Intellectual Property

All content, including reports and audit materials, provided by Extense Digital is owned by us and may not be copied, distributed, or resold without our written permission.

7. Termination

We reserve the right to refuse service or terminate your access to our services at any time if you violate these terms.

8. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will be available on our website with the "Effective Date" updated.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@extense.digital.

By using our website and services, you agree to these Terms and Conditions.